11.Products can be returned or replaced at any time if there is a
problem
After-sales service:
1. Service principle: Timely response, solve problems as soon as
possible, and ensure use.
2. Service period: During the maintenance period of the LED display
body, all maintenance fees are waived; After the warranty period, only materials are charged, and manual
labor is not required.
3. Service scope: If users find any problems that cannot be solved,
please contact our company, we can reply within 24 hours. In order to shorten the maintenance time, the company will deploy
power supplies, chips and other spare parts.
4.Under normal use and storage, the Company will be responsible for
the use and storage of the equipment.
2. Pre-sale service:
1.The company can arrange professional personnel to carry out
on-site installation and commissioning in strict accordance with
the requirements of the scheme and the original manual. If there are special requirements, it is necessary to modify the
parts installation plan and coordinate with the user. Our company can guarantee the consistency between the completion
time and the contract time. Any problems caused by natural factors or human factors, we will
discuss with the customer to find a solution.
2.Our company can train users according to the manual. The training covers system use, system maintenance and equipment
protection.
FAQ
1)Reply your inquiry in 24 working hours.
2)Experienced staffs answer all your query in fluent
English,Spanish,French,German etc
3)Customized design is available,OEM & ODM are welcomed.
4)Exclusive and unique solution can be provided to our customer by
our well-trained and professional engineers and staffs.
5)Guidance service: We can guide on line if customers have
questions about the installation and usage.For large project, we provide your engineer a week free training.
6)Warmly welcome your visit in our company if available.
7 ) Warranty period: 1-3 years after shipment.
