11.Products can be returned or replaced at any time if there is a
problem
After-sales service:
1. Service principle: Timely response, solve problems as soon as
possible, and ensure use.
2. Service period: During the maintenance period of the LED display
body, all maintenance fees are waived; After the warranty period, only materials are charged, and manual
labor is not required.
3. Service scope: If users find any problems that cannot be solved,
please contact our company, we can reply within 24 hours. In order to shorten the maintenance time, the company will deploy
power supplies, chips and other spare parts.
4.Under normal use and storage, the Company will be responsible for
the use and storage of the equipment.
2. Pre-sale service:
1.The company can arrange professional personnel to carry out
on-site installation and commissioning in strict accordance with
the requirements of the scheme and the original manual. If there are special requirements, it is necessary to modify the
parts installation plan and coordinate with the user. Our company can guarantee the consistency between the completion
time and the contract time. Any problems caused by natural factors or human factors, we will
discuss with the customer to find a solution.
2.Our company can train users according to the manual. The training covers system use, system maintenance and equipment
protection.
FAQ
1. who are we?
We are based in Guangdong, China, start from 2014,sell to North
America(20.00%),Northern Europe(10.00%),Western
Europe(10.00%),Southern Europe(9.00%),Eastern Asia(7.00%),Mid
East(7.00%),Southeast Asia(7.00%),South America(7.00%),Central
America(6.00%),Oceania(5.00%),Eastern Europe(5.00%),South
Asia(5.00%),Africa(2.00%). There are total about 51-100 people in
our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
accessories,led display,led video wall,led screens,outdoor led
display
4. why should you buy from us not from other suppliers?
one-stop solutions for led display and accessories and spare parts
service, best price with complete solutions with all high tech and
new electronics products!
5. what services can we provide?
Accepted Delivery Terms: FOB,EXW；
Accepted Payment Currency:USD,CAD,HKD,CNY;
Accepted Payment Type: T/T,Credit Card,Western Union,Cash;
Language Spoken:English,Chinese,Japanese,French
