11.Products can be returned or replaced at any time if there is a
problem
After-sales service:
1. Service principle: Timely response, solve problems as soon as
possible, and ensure use.
2. Service period: During the maintenance period of the LED display
body, all maintenance fees are waived; After the warranty period, only materials are charged, and manual
labor is not required.
3. Service scope: If users find any problems that cannot be solved,
please contact our company, we can reply within 24 hours. In order to shorten the maintenance time, the company will deploy
power supplies, chips and other spare parts.
4.Under normal use and storage, the Company will be responsible for
the use and storage of the equipment.
2. Pre-sale service:
1.The company can arrange professional personnel to carry out
on-site installation and commissioning in strict accordance with
the requirements of the scheme and the original manual. If there are special requirements, it is necessary to modify the
parts installation plan and coordinate with the user. Our company can guarantee the consistency between the completion
time and the contract time. Any problems caused by natural factors or human factors, we will
discuss with the customer to find a solution.
2.Our company can train users according to the manual. The training covers system use, system maintenance and equipment
protection.
FAQ
Q1:What’s the function?
A1:Support various formats,like VGA,Video,AVI,DAT,etc.
Q2:LED display modules are generally expressed in PX,such as P2 P3
P4...P8 P10,what does this mean?
A2:P3 P4...P8 P10 means that the pixel pitch is 3mm
4mm...10mm,which determines resolution of a display.Pixel pitch
smaller,led resolution higher.
Q3:What pixel pitch should I choose on my display?
A3:It’s mainly depends on the viewing distance,the size of the
display screen,the desired effect the application scenario and the
customer budget.
Q4:How to in stall?
A4:Free of charge to provide detailed steel structure drawings and
installation guidance and wiring diagram,free remote debugging.We
can also send our engineers to the site to guide the installation
if needed.
Q5:What about your quality?
A5:The quality of our display is excellent.We use the materials of
high quality suppliers.strictly control the production process,and
pass the multiple quality inspection to ensure that every product
is qualified.
Q6:How about the warranty?
A6:Two years warranty.
Q7:What kind of display we provide?
A7:We have indoor/outdoor/rental/Advertising/transparent and poster
LED display for your choice.
